Turbo Images Privacy Policy
1. Our Commitment
At Turbo Images, we place great importance on the confidentiality and security of the personal information you entrust to us. This policy explains how we collect, use, disclose, retain, and protect your information, in accordance with the Act to Modernize Legislative Provisions as Regards the Protection of Personal Information (commonly referred to as “Law 25”), adopted by the Government of Quebec.
2. Personal Information Protection Officer
The person responsible for ensuring our organization’s compliance with data protection requirements is: Daniel Fortin, Sales Coordinator at Turbo Images.
You may contact him by email at daniel.fortin@turbo-images.com or by phone at 1 888 219-8872. Feel free to reach out for any questions or for requests regarding access, correction, or withdrawal of consent.
3. Information We Collect
When you contact us, use our website, or interact with us in relation to our services, we collect certain information about you. This may include your name, contact details (address, email, phone), your business, and any other information you voluntarily provide.
This data is collected directly from you, particularly through forms available on Turbo Images’ website.
We use Google Analytics to analyze website traffic and improve user experience. This tool collects anonymous data, such as your truncated IP address, pages visited, visit duration, and approximate geographic location. No personally identifiable information is collected. You may disable cookies or use Google Analytics’ opt-out tool if you wish.
4. Use of Data
The personal information we collect is primarily used to respond to your inquiries, communicate with you, improve our products, and, if you have given your consent, send you promotional content. Anonymous data collected via Google Analytics also helps us better understand how you use our website, allowing us to optimize content, navigation, and the overall experience.
5. Consent
Your consent is required for any collection, use, or disclosure of your personal information, unless otherwise provided by law. This consent may be explicit or implied depending on the context and can be withdrawn at any time by contacting us.
6. Cookies
Our site uses cookies to optimize your experience, better understand browsing behavior, and improve our content. You can disable cookies in your browser settings, but this may limit certain features of the site.
7. Information Disclosure
Your data may only be shared with authorized employees or service providers when necessary to deliver our services. If a data transfer outside Quebec is required, we will assess the protection level offered by the jurisdiction and take the necessary steps to ensure data security.
No data is sold or transferred to third parties for commercial purposes without your explicit consent.
8. Security and Retention
We implement strict physical, IT, and administrative security measures to protect your information from unauthorized access, loss, or misuse. Data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
9. Your rights
You have the right to request access to your personal information, to have it corrected if inaccurate or incomplete, and to withdraw your consent to its use. In certain cases, you may also request its deletion or obtain a copy in a structured technological format.
All such requests may be addressed to our Personal Information Protection Officer.
10. External Links
Our website may contain links to other sites. Turbo Images is not responsible for their privacy policies or data protection practices.
11. Privacy Incidents
In the event of an incident involving your personal information that poses a risk of serious harm, we commit to informing you promptly and notifying the Commission d’accès à l’information du Québec, in accordance with Law 25.
We also maintain an internal registry of all privacy incidents, as required by law.
12. Changes to the Privacy Policy
Our privacy policy was last updated on June 2, 2025.
It may be modified from time to time to reflect legal or technological developments. Any significant changes will be communicated on our website. We encourage you to consult this page regularly.